Social CRM: The New Rules of Relationship Management
View more documents from Jeremiah Owyang.
Very interesting read on the future of managing social relationships. Heres is the link to the original article: Altimeter Report: The 18 Use Cases of Social CRM, The New Rules of Relationship Management
With the popularity of the internet growing at a rapid speed, it is quickly becoming bigger than the world we know. A person could get lost searching the web looking for local news, gossip, or blogs. In order to make local content on the web more accessible and easier to search, a lot of social [...]
With the crowning of the word “unfriend“ as the New Oxford American Dictionary’s word of the year, it got us at Nine Point Ten thinking about the negative effects of email, text messaging, and all things technological on writing skills.
unfriend – verb – To remove someone as a ‘friend’ on a social networking site such as [...]
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